No, once you tap Place Order, your request goes straight to the café for preparation, and we’re unable to make further edits. Double-check every detail before you confirm!
Why Orders Can’t Be Modified
- The moment you confirm, your order is sent to our baristas.
- Preparation starts immediately to keep wait times short.
- Real-time workflow leaves no window for adjustments.
How to Ensure Your Order Is Perfect
- Review each item in your Cart before checkout.
- Confirm drink size, milk preferences, and add-ons carefully.
- Verify your pick-up time slot and café location.
- Check that the correct voucher and payment method are applied.
What to Do If You Need a Different Order
- Cancel and reorder:
- In-app: Tap Orders, select the recent order, and cancel if it’s still “Received.”
- In-café: Ask our Brew Crew immediately if preparation hasn’t started, they may help.
- Place your corrected order right away to avoid missing your preferred pick-up slot.