Ordering your favorite The Coffee Bean & Tea Leaf drinks and food has never been easier! You can place your order directly through the MyCBTL App and enjoy a convenient pickup or dine-in experience.
Ordering via the MyCBTL App
1. Download & Log In
- Make sure you have the MyCBTL App installed on your mobile device.
- Log in with your registered account.
2. Browse Menu
- Tap on Order from the app home screen.
- Select your preferred store location for pickup or dine in if available.
- Browse through categories (coffee, tea, food, etc.).
3. Customize Your Order
- Select your item.
- Customize (size, sugar level, milk options, add-ons).
- Tap Add to Cart.
4. Review & Checkout
- Go to your Cart to review items.
- Apply voucher if available.
- Confirm your pickup time (immediate for dine in).
- Proceed to Payment and select your preferred method.
5. Confirmation
- Once placed, you’ll receive an order confirmation number in the app.
- Track your order status in the My Orders section.
Tips for a Smooth Ordering Experience=
- Ensure you’re logged in to earn and redeem MyCBTL Rewards points.
- Double-check your pickup location before confirming.
- Save your favorite items in the app for faster re-ordering next time.
If you encounter any issues while placing an order, please contact us through the Help Center or speak directly with your selected store.
Still Need help?
Chat with our Virtual Assistant, Tilly, for quick answers on FAQs, order concerns, store information, and more.
👉 Click here to start chatting
Need More Assistance?
For concerns that need additional support, send us a request through our Contact Us Form and our Customer Service team will be happy to assist you.