To enhance account security and protect your personal data, we’re introducing a one-time mobile OTP verification to keep your account secured.
1. Email Verification
o You’ll be required to verify your registered email with a One-Time Password (OTP) sent to your email address. You can now log in without entering a password. To login, an OTP code will be sent to your registered email—just enter it in the app to access your account.
2. Mobile Number Verification
o Upon registration, you’ll be required to verify your mobile number with a OTP sent to your mobile. After you’ve completed the mobile verification once, you’ll no longer need to go through the mobile OTP verification again.
Things to Remember
· If the mobile OTP verification is not completed, you will not be able to log in to the app.
· The system only accepts Malaysian phone numbers for registration. For those that do not have a local Malaysian phone number will be unable to proceed verification.
· You can request a new OTP up to five times with a two-minute wait between requests; on the sixth attempt, a 15-minute wait is enforced to deter abuse, and each OTP is valid for one hour.
👉Tip: Use a valid mobile number and email each to ensure your account are being secured.