At The Coffee Bean & Tea Leaf®, we love hearing when our Team Members make your day extra special. Your compliments motivate our café teams and help us continue creating great experiences for all our guests.
How you can share positive feedback
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Speak to the Manager on Duty
If you’re still in the café, let the Manager on Duty know about the great service you received. They’ll make sure your feedback reaches the team member right away.
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Submit a Compliment Through Our Contact Form
Use our VOC to share your story. Please include the café location, date, and the name (if possible) of the team member who made your experience memorable.
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Contact the Café Directly
You can also reach out to the store directly. Use our Store Directory to find contact details for the café you visited.
Why your feedback matters
Your compliments help us recognize and celebrate our team members. It’s one of the best ways you can show appreciation and encourage more friendly, memorable café experiences.