At MyCBTL, each transaction allows the redemption of only one reward voucher. This policy keeps the rewards experience fair and straightforward for all members.
Why Only One Voucher?
- Ensures consistent value across all redemptions
- Simplifies the checkout process for you and our Brew Crew
- Maintains program integrity and fairness for every member
Tips to Maximize Your Single Reward
- Compare your available vouchers and choose the one with the highest point value or biggest savings
- Match a drink voucher with a promotion for a snack add-on combining reward and sale pricing
- Save specialty or limited-edition vouchers for higher-priced items to get more value per point
How to Redeem Your Chosen Voucher
- In-café: Scan your Member QR code, tell our Brew Crew which voucher you’d like to use, and enjoy your treat
- In-app: Add items to your cart, tap Apply Voucher, select your chosen reward, and place your order
Still Need help?
Chat with our Virtual Assistant, Tilly, for quick answers on FAQs, order concerns, store information, and more.
👉 Click here to start chatting
Need More Assistance?
For concerns that need additional support, send us a request through our Contact Us Form and our Customer Service team will be happy to assist you.