We know you’re excited to see your Bean Points add up and we’re just as excited to reward you!
When Will You See Your Points?
After making a qualifying purchase, your Bean Points may take up to 30 minutes to appear in your MyCBTL account. This short delay ensures your transaction is properly processed and your rewards are accurately credited.
Where to Check
To view your updated Bean Points balance:
- Open the MyCBTL app
- Tap on your purple membership card
- Select “My Bean Points History” to see your current total
Still Need help?
Chat with our Virtual Assistant, Tilly, for quick answers on FAQs, order concerns, store information, and more.
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Need More Assistance?
For concerns that need additional support, send us a request through our Contact Us Form and our Customer Service team will be happy to assist you.