At MyCBTL, we want to make sure you're only hearing from us in the ways that matter most to you. Whether it's email updates, promotional offers, or app notifications, managing your communication preferences is simple and customizable.
How to Update Your Preferences
- Open the MyCBTL app and log in to your account.
- Tap on “Account” from the main menu.
- Select “Communications”.
- Toggle your preferences for:
- Email notifications
- SMS alerts
- App push notifications
You’re in control! Adjust these settings anytime to match your preferences.
A Few Things to Keep in Mind
- Some messages, like receipts or account-related alerts, may still be sent for essential updates.
- Opting out of promotional messages won’t affect your ability to receive rewards or use your account.
Still Need help?
Chat with our Virtual Assistant, Tilly, for quick answers on FAQs, order concerns, store information, and more.
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Need More Assistance?
For concerns that need additional support, send us a request through our Contact Us Form and our Customer Service team will be happy to assist you.